ck1971 Privacy Policy

Introduction and Scope of Application

ck1971 ("we", "our", or "platform") operates a trusted online gaming and betting platform for users in Bangladesh. We give the highest priority to the privacy of every member who registers on and uses our platform.

This Privacy Policy ("Policy") applies to the ck1971 website ck1971.cam. By visiting this site or using the services, you are considered to have accepted the terms of this policy. If you do not agree with any term of this policy, please refrain from using our platform.

Information We Collect

ck1971 may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for KYC verification)
• Gender and nationality
• Address (city, district, postcode)

2.2 Contact Information

• Email address
• Mobile number
• Messages and communication records provided via live chat

2.3 Financial Information

• bKash, Nagad, Rocket, Upay or bank account mobile number or account number
• Deposit and withdrawal history
• Transaction amounts and dates

2.4 Activity Information

• Gaming history and betting activity
• Login and session duration on the platform
• Device and operating system used
• IP address and geographic location

How We Collect Information

ck1971 collects information in several ways:

3.1 Direct Collection

When you register with ck1971, verify your account, make deposits or withdrawals, or contact the support team, you directly provide information to us.

3.2 Automatic Collection

When you use our platform, our systems automatically collect certain information through cookies, log files, and browser tracking technologies. This includes IP address, device type, browser version, and page visit history.

3.3 Collection from Third Parties

For identity verification, fraud prevention, and payment processing, we may receive certain information from our approved partners. This information is always collected under strict confidentiality agreements.

Purposes for Using Information

ck1971 uses collected information for the following lawful purposes:

4.1 Account Management

• Managing registration, verification, and login
• Completing the KYC (Know Your Customer) process
• Ensuring account security
• Password recovery and two-factor verification

4.2 Service Delivery and Improvement

• Providing betting, gaming, and payment services
• Creating a personalised experience based on your preferences
• Monitoring and improving platform performance
• Resolving technical issues

4.3 Legal and Regulatory Compliance

• Following Anti-Money Laundering (AML) policy
• Maintaining responsible gaming standards
• Meeting applicable legal obligations
• Preventing fraud and unauthorised access

4.4 Communication and Support

• Sending important account notifications
• Providing assistance through the support team
• Informing you about bonus and promotional offers (where consent is given)

Information Storage and Security

ck1971 uses industry-standard security technologies to keep your information safe:

5.1 Technical Safeguards

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption
• Firewall Protection: Advanced firewalls block unauthorised access
• Data Encryption: Sensitive information is stored in encrypted form
• Regular Security Audits: Penetration testing and vulnerability scanning

5.2 Data Retention Period

We retain information for as long as your account is active and for as long as necessary to meet legal obligations after it is closed. Financial transaction records are generally retained for up to 5 years, which satisfies legal requirements.

5.3 Employee Access Controls

Only authorised ck1971 staff can access your information, and only as required for their work. All staff have signed confidentiality agreements and receive regular training.

Sharing Information with Third Parties

ck1971 shares information with third parties only under strictly controlled circumstances:

6.1 Payment Processing Partners

The necessary financial information is shared with the relevant payment gateways to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers. This information is used solely to complete the specific transaction.

6.2 Identity Verification Services

We work with approved identity verification service providers to complete the KYC process. These partners adhere to strict data protection standards.

6.3 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi may receive the minimum necessary information (such as a session ID) to operate their games. This information does not directly reveal your identity.

6.4 Legal Authorities

In response to court orders, legal investigations, or valid requests from government authorities, we are obliged to provide the required information in accordance with applicable law.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the ck1971 website:

7.1 Types and Purposes of Cookies

• Essential Cookies: Essential for maintaining login sessions, security verification, and ensuring core functionality. The site cannot function properly without them.
• Functional Cookies: For remembering your preferences, language settings, and personalised experience.
• Analytics Cookies: To collect platform statistics and improve the user experience.

7.2 Cookie Controls

You can accept or reject cookies from your browser settings. However, disabling essential cookies may make some important platform features unavailable and may affect login functionality.

7.3 Session Security

For security reasons, your session ends automatically after a prolonged period of inactivity. This measure is in place to protect your account.

Your Rights

You have the following rights over your personal information:

8.1 Right to Know

You can find out at any time what information we hold about you and how it is being used. Contact the support team to access this information.

8.2 Right to Correction

If there is any inaccuracy or incompleteness in your information, you may request a correction. Information can be updated through account settings or via support.

8.3 Right to Erasure

In certain circumstances you may request that your data be deleted. However, some data may need to be retained for a specified period due to legal obligations and ongoing transactions.

8.4 Right to Portability

Some data in your account may be available to download or transfer to another service where applicable. Please contact the support team for assistance with this.

8.5 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. Go to your account settings to change your notification preferences, or send a request to support.

Protection of Minors

ck1971 provides services only to individuals aged 21 or above. We do not knowingly collect or process data from any minor.

Age verification is mandatory during the registration process. If we become aware that a minor has registered, their account will be closed immediately and any collected data will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes

ck1971 reserves the right to update or modify this privacy policy as needed. For any significant changes, we will notify users in the following ways:

• The update date on this page will be changed
• A notification will be sent to registered users via email
• A notice about significant changes may be shown at the time of login

Continued use of the platform after any changes will be considered acceptance of the revised policy terms. We therefore recommend reviewing this page regularly.

Contact

If you have any questions, requests, or complaints about this privacy policy, please contact us through the following:

• Live Chat: Available 24/7 in Bengali
• Email: [email protected]

We are committed to resolving your requests as quickly and efficiently as possible. For complex data protection requests, resolution may take up to 30 days.